Trezor.io/Start

Welcome to the quick start guide for your Trezor device. Below are the steps to set up and start using your Trezor hardware wallet. Step 1: Visit Trezor.io/start

In January 2024, Trezor, a leading hardware cryptocurrency wallet provider, experienced a significant security breach that exposed the personal data of 66,000 customers. The breach occurred due to unauthorized access to Trezor's third-party support ticketing portal, compromising names, email addresses, and other personally identifiable information of users who had interacted with Trezor Support since December 2021.

Trezor promptly issued a security alert and conducted an investigation, assuring users that their digital assets remained secure. Despite the breach, there was no evidence that users' funds were compromised. However, the exposed data led to phishing attempts where attackers impersonated Trezor support and requested recovery seed phrases from users. This sensitive information could potentially allow attackers to gain full access to users' cryptocurrency wallets.

Trezor has taken steps to mitigate the impact of the breach by terminating unauthorized access and enhancing their security measures. The company has also reached out to affected users, warning them of potential phishing attacks and advising them never to disclose their recovery seed phrases.

This incident highlights the importance of vigilance in the cryptocurrency space, as even reputable companies like Trezor can fall victim to security breaches. Users are reminded to adhere to security best practices and stay informed about potential threats​.

Last updated